New 2017 GMC Denali Ultimate. Windshield wiper would not clear the window without leaving 2 lines on the driver side. Was replaced, no problem, just a hassle coming in from ****** to have it done. Service was good.
The Service Rep (Gregg Hamilton) is so nice to deal with. He is very polite and conscious of the customer and their time. The a/c blower had to be replaced and the work was done promptly. It was a pleasant experience.
Rick Casino is an excellent advocate for his clients.
He has gone above and beyond to make me fell like a valued customer and to ensure I am being given the best deal and guidance. You are lucky he has chosen to work for you!
There's not much to tell. I was there for a oil change.
One area to improve; I tried booking the appointment through the app. I received a call that I needed to call the dealer directly to make an appointment. Not sure why I can't do it through the app.
I have to follow up with the service rep to get a status on my vehicle. I'm left wondering how long I need my rental.
I had my rental two extra days to ensure that the techs could ensure my vehicle was fixed and I pickup the vehicle and a four hours later the same problem is occurring.