The gentleman that greeted me and followed up with me was very cordial and informative. I observed the other employees at the dealership being the same way with others. I further noticed all employees following the protocol for prevention of transmission of COVID-19.
Jonathan was great to work with. He guided me through what the service needs that my 2016 Arcadia needed. Jonathan provided me with a ride home as well as a ride back to Hendrick. Great service advisor !!!
I have a Chevy Colorado that had some electrical problems. It only took a hour and half to fix. Really good experience. I would rather bring my Chevy to the GMC dealership because of the people that work there.
My sales person was Nathan Reaves & he was wonderful. Nathan listen to what I wanted and the dealership did not have it there. He found it at another dealership had it delivered and the deal was done. Very professional very nice, I love my GMC sierra Denali!
I have been experiencing "shift to park" issue when my car was in park and engine turned off with the 2017 Acadia Denali intermediately for some time. I brought my car in for service and they explained to my husband and I what was causing this to happen. They had the parts in stock to fix the issue. The customer service provided to us by Jamie Flees, service manager and JB, the service technician, was exceptional. It's always a positive experience working with the Cary service department.
They were quick to process my appointment and get my vehicle's services started. They completed in a very timely manner (as stated they would) and provided information regarding the service and a reminder for the next service. Very good experience.
My vehicle broke down and required to be towed to the dealer. Within a day they had diagnosed the issue and had an estimate for repairs. The work was done quickly and right on the estimated price. Jonathan, my service advisor, kept me informed of the progress and went above and beyond to make everything right.