My first time visit . There was no conflict, misunderstanding or lack of services about my services. The advisor was very friendly and customer oriented. I did not have to encounter unnecessary future recommendations about things needed to be done
After making an appointment, arriving on time (a little early) and then being told they overscheduled. I was told 1.5 to 2 hours wait time for state inspection and oil change. It was 2 hours and car didn't need anything else.
Our advisor, Lee, took good care of everything for us when we went to get our car repaired. He was already outside to meet us when we went back to pick up our car after the repair instead of us having to walk in.