Customer Reviews

Good service as usual. Service writer (Brent) is excellent and represents the dealership and GM brand well. Excellent attention to detail and follow up. Only minor nit if I could make one is vehicle wasn't washed. I wish a wash came with all service appointments.

Great experience with Jalen as well as the rest of the staff. I ended up with exactly what I wanted and received what I was hoping for for my trade-in. I would absolutely be a repeat customer.

Good service

Friendly and fast service

Quick service. Just an oil change and tire rotation, but much appreciated that it was done in about one hour.

Brent know me when I walked in and immediately had my car taken in for the new part. Service was excellent and full description of what mechanic had done was explained to me when I picked up my auto.

I would not recommend buying tires at HendrickBuick since they do not offer free tire rotation.

As always Greg Hamilton goes above and beyond.

Great service. I was not in a hurry...but having to call back to get an update on the car seemed a bit out of character. I picked up late on Saturday and it was never really clear if the car was just finished or if the car was finished some time prior and I just was not told. Maybe there can be a process implemented to alert owners when their car is going in and when it comes out of the service department. Was more than worried to think that it was going to take more than 24 hours for a radio/interface error, oil change, and a tire check.

Service rep provided excellent customer services

I had my truck in your shop the end of July for the fan not working on speeds 1,2,3. After repairs the bill was $801.46.On October 2 was in the shop again for fan not working on speeds 1,2,3. This time they stated the harness was burnt and was not cover under other repair even though it was the same problem. I paid another $405.42. As far as I'm concerned it should have been covered because more than likely it was damaged the first time and wasn't replaced. I ended up paying $1206.88 for this repair. Yes it is repaired for now.

Brett is a personable guy. He greeted me as soon as I walked in. He helped me see what services my car needed. Services were provided in a timely manner.

Good sales person initially, but not so good on follow up. Somewhat heavy handed sales technique by finance guy trying to sell other products.

Excellent service and an awesome team

Check in was quick. Service advisor was friendly and helpful. I felt valued throughout the experience.

Brent was great! Very knowledgeable, efficient, and transparent. I thoroughly enjoyed my experience with him. You guys could step up the coffee/ water/ drink game. Even with Covid, you could have some sodas available or something.

Awesome service!!

Johnathan was so polite and very helpful during the process. It took a bit longer then I would have liked to change a battery but it was an overall good experience!

It was simply the greatest. Cory arranged it so I could drop off my V-Cadi, run an errand in my GMC, get back and drop the Canyon off for its inspection. Got both vehicles inspected in one trip. I loved it

Just had a simple oil change, tire rotation and inspection completed. Greg Hamilton in service handled absolutely every aspect with efficiency and a smile on his face. Greg is a huge reason I have all service done there!